When I was unable to get one of my favourite diffuser oils of Soulflower in the usual store, I decided to shop for it online. What I am going to do in this post is share my experiences of shopping with Soulflower online.
Post registration, there is one major irritant on this site which appears everytime you navigate to a new link. It is a pop up that asks if you want to download some freebies ( which I assume are some screensavers). No matter how many times you check the next pop up box asking them not to show such messages, it always pops back! So yes, it is quite irritating. I am not sure if this is Chrome specific fault.
– The Essential Oil for Meditation
– Banana Skinshake soap
With these I got a free keychain and a voucher for Rs.50 that *never* got accepted when I tried to shop with it. So I guess, they need to be a bit careful when sending out vouchers.
My reviews of the products will follow later. Apart from the physical voucher, I also got a discount voucher in the welcome mail that I could have used with my first purchase. But the mail went into the spam folder and I had no clue about it till a few days ago when I was deleting the spam folder 🙁
They also have a Make your own soap * thing which looks neat! I should try that sometime.
My ratings for Soulflower
Variety and Pricing: Since most of the products are natural, some of them are bound to be expensive. Most of the diffuser oils are over INR 200. 3.5/5
Payment options: They have the normal payment options that include COD, Internet Banking and Credit Card Payments.
Packaging : It was perfect and I loved the stickers that came with the packaging. They sent across a couple more bookmarks that were torn by my over enthusiastic twin boys as soon as they saw it. 5/5
Shipping: If there are any companies that have always impressed me with their shipping it is Flipkart and Firstcry and Goodlife ( in exactly that order.) Soulflower suprised me by having my order delivered in less than a day! That gets them some super brownie points. I need to re-order to check if they maintain that! 5/5
Customer Care: Friendly: I wish I had jotted down the name of the guy who spoke to me to give him a special mention, but I did not! I found their customer service to be very efficient. They called me as soon as I placed the order and a follow up call was made once the product was delivered to me to check if I received everything intact. I appreciate the effort. 5/5
Will I recommend this site: Yes, I will.
Would I buy again from Soulflower: Yes, I will 🙂
Where can I buy the products? You can order it online from here and most Lifestyle stores stock these products.
*People registered with Soulflower can see the Make Your Soap page.