There is a sudden surge of online organic e-retail stores in India because people are getting more conscious about what is good and what is not. The change in the mindset has been slow, but one thing for sure is that the shift to making healthier choices is certain. A, a follower of my blog introduced me to Ecotokri and I had to reach out to you all to introduce this awesome e-retail store that offers one of the widest range of green, eco-friendly and ethical products. As the name suggests, this organic e-retail store is a basket of many products and with the brands it has to offer, I would certainly list this as one of the best online shopping sites in India.
The category list
What caught my eye was a category called the 100 off deals, which offers a complete solution kit at INR 100 off. So if you are looking a package for skin care or a hair care routine, you need to watch out for this space. You can indulge in organic food shopping online from the food and beverages section. Right from cereal, pulses, pickles and juices, the list is endless. They have a home appliances section too where you can pick up fans, water heaters and other appliances that consume less energy. This is one of the few websites I have seen that offers green technology solutions too that one can consider for their home.
You also have the usual bath and body range where you can pick up some awesome body washes, soaps, organic make up to name a few. Fashion is another category that looks promising. This category has a combination of clothing, ornaments , purses and clutch bags and organic cosmetics. So if you are a fan of the SoulTree Kajals and lipsticks, then head here. Available in a variety of vibrant colours, this should be a must have if you love to enhance the look of your eyes and lips. I love the kiddie section in this website, they have some awesome things that you can pick up for gifting purposes too. I wished they had some clothes for kids as well because I was looking picking up some organic tees for my boys and they had none there, in fact the whole section was empty.
What I picked up from them:
- A soft cover notebook to note some important things
- Rustic Art Pre-Deep Shampoo Conditioner
- Rustic Art Laundry Powder
- Nirvaaha Mosquito Repellent Eco Incense sticks
- SoulTree Licorice Hair Repair Shampoo
- Rustic Art Green Apple Baby Oil
- Rustic Art Aloe gel
Yes, I know it has been a major Rustic Art haul! The Aloe gel is going to be a part of a new product I am trying to make for the boys, so watch the space!
|Shop at Ecotokri and use the Coupon Code PRAT10 to avail a flat 10% discount all across categories except F&B.|
Ease of navigation – 4.5/5 – The categorisation is simple, but the repetition of parts of the same menu on the left side is a tad confusing. I could not understand why the same categories and drop downs were.
Customer Service: 3.5/5 – There is nothing more frustrating than not being updated about your order status. The parcel was dispatched on 3rd of Sep and it reached me on 10th Sep, a full week later. If the delay wasn’t enough, there was a missing item in it. Now at least the first issue did not worry me. A delay up to a week is fine with me, but a customer care not getting back to you with the order status is something that irks me to no end. I have seen a lot of e-retail stores do this. They ship out your goods as partial shipments and don’t even tell you about it till you enquire. Just a suggestion here is that if there is a scenario of partial shipment, I think it is really important for the customer to be aware of it. This way you are also likely to have less irate customers.
Billing 5/5: The billing is hassle free and what is also important is that they don’t have a high cart value and they offer free shipping all over India on orders over INR 300. When you get the order confirmation, you are give the option to choose an e-invoice. When you choose that, you don’t receive a physical invoice copy with the shipment.
Packaging and Delivery – 4/5 – My package was delivered in a week and the one point deduction is for that. I won’t deduct any marks for the packaging and all the products were packed in newspaper and there were no traces of excess packaging.
Recommended ? – 5/5 – Yes! Totally! I love the range of products that they have to offer. The cart value is not high either which is a major plus point. Apart from the tried and tested brands what I love is the technology section which offers some excellent home appliances.
I’d wrap up by saying that Ecotokri, the organic e-retail store lives up to its name by actually offering you a complete basket of organic and natural products under one roof. Stop by and shop here, you will be back!
Note: I was offered a GV to shop with them, but it has not affected this review.