**Update on 23/04/2013: I had opted for a 3 month subscription, but the March Bag left me totally disappointed with near expiry products that were a part of the bag. What left me angry was the reply from Enchantess that the products were well within the expiry date despite this post and the mail that was sent to them. I opted for a cancellation and they refunded my money. They did not have the option to cancel a subscription earlier, but now they do.
The Vellvette box and the Enchantess bag arrived a day apart. Enchantess did well last month with a bag everyone was raving about and I got around subscribing it for another 3 months and now I wish that I just hadn’t! When you receive samples that are over two and half years old and probably the manufacturing sticker peeled off, you have the right to be unhappy. I mean you are introducing beauty products that is likely to influence the person you have sent samples too and if you do such a shoddy job, why would anyone trust your sampling services?
Team Enchantess: You have a long way to go and you need to send out quality products. Please make a note of this!
Without much ado, this is what that was in the Enchantess potli/bag
1. A dry shampoo – Full size product
2. TBS – Vitamin E Moisturiser
3. A sample sized soap from the brand Snan ( Azafran)
Let me get talking about the products
Yes, I know this is a life saver especially on those days when you are in a hurry and have no time to shampoo. The good news is that this is a paraben, sulfate and triclosan free product. I had been contemplating trying a dry shampoo and was pretty happy when I got this as a sample. The bad news? When I saw the bottle, the date of manufacture sticker was peeled off and it had a very flimsy seal. It was just a thin piece of clear tape. Notice those brown marks on the bottle? That is the peeled sticker. When I get something like that, I have a very valid reason to be worried. Why was the sticker peeled off? The product has a shelf life of 12 months. Do a google search and you will find a couple of good reviews on this product. But of course, I will not be using it because I have my concerns if the product has already expired.
I am not a fan of TBS, but there are some products like the Rainforest Coconut Oil that I totally love and am addicted to. I have used the fragrances, soaps, moisturisers and lip balms, but never found anything good enough for a re-buy And when I got the sample I was happy till I noticed the date of manufacture. You need to have guts to send out a product that has been manufactured in 2010 for sampling 2013. Yes, no doubt that there are another 7 months to go before the product expires, but the very thought that I have a product sent to me that is two and a half years old is unacceptable. So well, this goes in the trash can because this product came without a seal or any outer packaging. And how did TBS even think of sending across something so old as a sample? Don’t they have a reputation to think of?
Peel out the xerox paper and you can see the brand of the soap. It comes from a brand called Azafran that I am familiar with. But I have not used their beauty products and I had no idea that they also had beauty products. I have just used their Herb infused olive oils for salads and cooking. And I quite like the oils. And yes they also have a fantastic range of essential oils. The soap has a pretty strong fragrance and I will surely give this a try. At least I get to write something nice about one product at least!
Wrapping up: Totally unhappy but one the brighter side I have one product out of the sampling that I will try!
** This post originally was published on 1st April and it has been republished with an update.